Starting in s few days we will have a new live chat feature as part of our website. On the homepage at the bottom right of the browser their will be a box you can click. What this is a live chat person you can talk to if you do not feel like actually calling in. Look at it as texting for service. Once the chat person gets your info and the reason for you call we will get an email right away. This is not meant to take the place of normal business hr call in for service. But mainly for after hours when office is closed you can chat with a live person. This will negate you having to call and talk to an answering service. Let me know how you think it works out.
Mark
Carrier has redesigned their furnaces. New look. A tighter cabinet. Also Carrier will be rolling out a newly redesigned infinity controller at the end of the year.
Just got an email from trane executive who says products are rolling in now but all components will be a couple more weeks.
Looks like a target date of July 20 when Trane and American Standard will be rolling out their 4-5 ton systems that qualify for federal tax credit. I will have pricing and matchups on these systems soon after.
I just got notified today by Austin Energy that they have changed their rebate levels. This is been in affect for a month now. I wish they would have notified me sooner. But the Austin Energy reserves the right to change rebate levels or even stop them all together without telling anyone.
For Austin Air Conditioning Free Service Call. Tx Ac Specialist. Austin, Round Rock, Cedar Park, Pflugerville, and Lakeway.